May 23, 2012
Please note the following message from CP. RBC will revert on all loads currently enroute. RBC is not billing any loads to Vancouver at this time.
CP and the TCRC continue to meet with the assistance of the federal conciliation and mediation service
in Ottawa. Talks are scheduled for Wednesday May 23, 2012 however at this time union will be withdrawing
its services to operate freight and passenger trains in Canada.
CP has successfully executed the safe and structured shutdown of its train operations in Canada.
As a gesture of goodwill by CP and to further progress negotiations, commuter service continue to
operate without disruption in the metropolitan areas of Vancouver, Toronto and Montreal.
An embargo application for shipments routing to and from CP Canadian locations is now in effect. This embargo applies to:
CP remains willing to participate in binding arbitration or negotiation period extensions. Both of these require consent of the union or action of the government and would allow CP to continue operating all Canadian rail traffic without disruption.
The CP Customer Service Team is available to answer questions.
For up-to-date information on specific impacts to your shipments or other problem resolution inquiries, please contact your Customer Service Account Representative at 1-888-333-8111, selecting Option 1, then Option 1 again to enter your Personal Identification Number (PIN), then press the # sign. Using your PIN when you call bypasses the general queue and routes you directly to your assigned rep or to a backup in the event your rep is not available. If you do not have a PIN or have forgotten it, please send an email to your rep or CST2_cgy@cpr.ca and one will be sent to you for future use.
Vice-President, Customer Services
Please contact Abby Eckert if you have questions:
EMail: Abby Eckert
The Rail-Bridge Corp
890 Mountain Ave
Murray Hill, NJ 07974