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Rules Circular 2

Effective September 1, 2016
Item 21 - Payment of Freight Charges
  1. Shipper must pay or send written notification of dispute on all freight or miscellaneous bills within fifteen (15) days of receipt of billing. Payment shall be made by bank check, cashier's check, ACH, wire transfer, or money order.
  2. If Shipper disputes charges, Shipper shall pay the amount it deems correct and must provide back-up documentation along with the written notification of dispute within fifteen (15) days of receipt of billing.
  3. If RBL shows that a disputed item(s) identified by Shipper pertains to service the Shipper received, and the charge appears to be in the proper amount for the service, a balance due will be forwarded to Shipper and must be paid within fifteen (15) days of receipt.
  4. Should a draft drawn by RBL against Shipper's account not be honored, or a wire transfer or other payment not be received by RBL on its due date, RBL may immediately place Shipper on a cash basis and may terminate any Shippers' RBL Rail Service Agreement upon 10 days' written notice. Such termination shall not relieve the Shipper of any obligations incurred prior to termination.
  5. All monies should be sent to:
    "K" Line America, Inc.
    RIC NOSC, Attn. Liner Accounting Department
    8730 Stony Point Parkway, Suite 400
    Richmond, VA 23235